Northridge Vacation Rentals

Frequently Asked Questions

  1. Why a Vacation Rental?

    Vacation rentals provide a unique vacation experience due to several advantages over traditional hotel rooms.

    • Amenities - Enjoy such amenities as a private hot tub or pool (without the noisy neighbors), a full size kitchen (so you don't have to dine out for every meal), laundry facilities (so you can pack light) and more!
    • Room - More room means more space to hang out with the ones you love. And with a private home, you can relax with friends in your own comfortable living room after a hard day of vacationing.
    • Value - Rather than paying for multiple hotel rooms, groups and families can stay in one vacation rental and enjoy the togetherness of one spacious house.
    • Privacy - Vacation rentals offer the comfort and privacy of a home so you can have a more relaxing, enjoyable vacation.

  2. Why do I pay a cleaning fee?

    Our housekeepers are a critical component of our quality assurance program and they professionally clean our vacation properties between every rental. They vacuum, dust, scrub, sanitize and do the laundry after each guest's departure to ensure your home away from home is spotless when you arrive. This fee may also cover basic cleaning of a hot tub or pool. In addition to standard housekeeping duties, our staff checks and stocks our list of basic amenities and required supplies. If you desire daily or occasional housekeeping during your stay, we can arrange the service for an extra fee.

  3. How will I be sure the property is as advertised?

    We try our best to keep the photos and amenities updated on our website. If anything has changed, it is usually for the better, like a new flat screen TV or a new bedspread or new towels. We can't send our photographer out every time the owner buys a new decorative pillow. Just trust that if it's not the same, it's been upgraded recently.

    We have a dedicated staff that makes sure each of our vacation homes and condos are ready for your arrival by implementing a quality assurance program that includes cleaning, maintenance, and management. We have developed stringent procedures for every one of our vacation rentals including a detailed check-list for our cleaners so that standard amenities and required supplies are checked before your arrival. We strive for complete satisfaction from each and every guest. That doesn't mean that we guarantee everything will be perfect! The smoke alarm might start beeping, or the remote control batteries for the TV or the garage door opener could die, or the person before you might have been watching their vacation pictures or video and put the TV on some weird stetting so you can't get the regular channels. I can guarantee that if you call us, we will make it right and we are On-Call 24/7 to help! We also have a team of experts on call 24/7 to help you with any problem that might affect your valuable vacation getaway.

  4. What do you stock your properties with?

    All our properties are fully furnished for normal housekeeping in "turn-key" condition. Kitchens are equipped with dishes, cookware, flatware, glasses, standard appliances, aluminum foil, plastic wrap, and coffee filters as well as laundry detergent. We also stock our rentals with paper towels, multi-purpose cleaner, dish soap, dish scrub/sponge, dishwasher detergent, hand soap and toilet paper. You will also find a hair dryer, an iron, ironing board, and an alarm clock.